Booking Terms & Conditions

Cancellation Policy
The cancellation policy requires all amendments and cancellations to be finalised 14 days prior to the booked arrival date. Any changes following this time will result in a 100% room charge being applied to the credit card used to confirm the booking. We will NOT charge should the room be resold at the full rate. All tariffs are subject to alteration without prior notice. Please note any booking cancellations must be received in writing.

Guarantee Policy
All mid week rates and special offers require FULL payment (non refundable) at the time of booking. Any other bookings or short break rates require a £50.00 non refundable deposit payment (sorry no AMEX, Diners or Cheques) at the time of booking. A credit card transaction will incur a 2.5% surcharge. On arrival a credit or debit card will be required at check-in stage, and an authorisation will be taken from the card to cover the room and any incidental charges. By submitting a credit/debit card on this reservation policy, you are agreeing to The Inn at Fossebridge using the card as a method of guarantee.

Check In
Check in is from 3.00pm and The Inn at Fossebridge cannot guarantee rooms before this time. Should you arrive before 3.00pm your luggage can be stored at Reception and guests are welcome to use both the resident’s sitting room and dining facilities in our Inn.

Check Out
Check out is by 11.00 am (11.30am on Sunday’s) and guests are required to have kindly vacated their room by this time. Special arrangements can be made for later check-outs, however these are subject to availability and a possible additional charge. Requests for a later check out should be made at the time of booking or upon arrival and is subject to availability of the room/s.

Special Requirements
The Inn at Fossebridge will always try to accommodate any special requests made at the time of the reservation. However, these cannot be guaranteed. Please note that there may be additional charges for specific items or services but these will be advised by the Inn.

Families
All rooms have a maximum occupancy of 2 adults (with the exception of the Family Room, The Burford which sleeps 3 in a king and single bed). However, both Rooms 7 (Cheltenham) and Room 2 (The Fossebridge) can accommodate one additional Z bed or a travel cot (to a maximum of three occupants) at an additional cost of £20.00 and £10.00 respectively.

Customers with Dogs
We very much welcome well behaved dogs at The Inn at Fossebridge at an additional cost of £10 per night per dog. At no time should dog/s be left unattended in the bedrooms during the day or evening. Should guests decide to go out, we expect them to take their pets with them.

*All tariffs are subject to alteration without prior notice

Revised November 2011

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